KKC studio 
aka 
Ken K Chung

Decision Support Module
- a digitised guide through the
PrOACT framework


This portfolio is password protected.
Click to request access.


Project overview


The challenge
Translate a structured decision-making framework into a collaborative digital experience that helps teams work through complex decisions, capture their reasoning and revisit earlier thinking.

My role
Product design, discovery, interaction design and wireframing.

My approach
Subject matter expert interviews, scenario exploration, workflow design and application of the Workbench design system.

The product
A platform supporting facilitated workshops and ongoing decision-making through the PrOACT framework.
 Info



Role
Discovery
  • Subject matter expert interviews
  • Failure-scenario mapping and goal definition for each PrOACT phase
  • Establishing what users expect to see, and what helps or gets in the way

Strategy & Design
  • Information architecture and phase-by-phase flows
  • Figma prototyping
  • Built on the Workbench design system as the foundation
  • Designed new components and features the product needed
  • Fed them back into Workbench to help it grow



Skills
    Decision Design

    • Structured decision frameworks (PrOACT)
    • Guided workflow design
    • [Presenting options and trade-offs]
    • Structuring complex information

    Design systems

    • Component architecture
    • Extending a system and contributing back
    • Patterns and behaviours

    Research

    • Expert interviews
    • Scenario-based discovery
    • Synthesis into design decisions



    ReferralsAlline Dos Santos
    Design Lead
    KPMG Australia

    Rob Finlayson
    Principle Product Manager
    KPMG Australia

    Jason Fogaty
    Partner in Charge
    KPMG Australia

    John Munnely
    Chief Digital Officer & NMP
    KPMG Australia






    Last Updated 24.10.31